Doug was not only on time, but he also arrived a little early. I did read the inspection report, and it was partly responsible for us deciding NOT to buy the house. I would give Doug a 3 out of 3 in every category. I tagged along for about 45 minutes of the stucco inspection. He took the time to explain everything to me, relayed some of the moisture readings, and pointed out stucco trouble spots. I also spoke with Pam on the phone, and she was very nice and professional. Overall, I was very happy with your service, and I would recommend you to others.